Why is API Automation Testing Important?

APIs are acronyms for Application Programming Interface. APIs are formal specifications that help different pieces of software communicate with each other. Essentially, they are the methods by which different systems talk to each other to offer a seamless solution to the end-user. It is important to note that APIs do not have any graphical user interfaces (GUIs). Nevertheless, they play a critical and vital role in the success of the software project.

We can consider the example of a travel portal to understand this concept better. The travel portal offers a graphical interface for users to search listings and make travel plans. However, the database of the travel portal cannot have or hold all this information, especially when this information is dynamic and subject to constant change and updates. Thus, participating vendors, airlines, etc will make available APIs, which can be called upon by the travel portal to show the most recent data.

Thus, there may be two different programs written in different languages or different pieces of software undertaking unique activities. All of them can be made to interact seamlessly to deliver a holistic top-level solution. Each service is independent. Yet in the overall system, they perform as one synchronized unit because of the empowerment offered by APIs.

In many cases, there is a trigger for the API to act. This trigger can be automatic or manual. Once initiated, the API works and acts as the vital link in transferring data and logic across disparate systems and applications. Hence, testing APIs is vital. Otherwise, it can result in serious product flaws when implemented.

In today’s digitally-driven economy, almost all companies offer their APIs for integration. This is to enlarge their business footprint and offer today’s fast-paced consumers relevant and up-to-date information exactly when they need it.

GRhombustech, a leading software development company in the USA has rich experience in this regard and we share some of our knowledge below.

Some of the reasons for testing APIs include

1)  Reduces Technical Debt

API testing across different stages exposes any poor design and architecture vulnerabilities. These may go on to trigger performance, security, or reliability problems at a later date. Thus, API testing makes the application future-proof and reduces any costly rework. Further, it clearly shows if the intended objectives of the API function are achieved.

2)  Reduces Customer Support Cost

The earliest a bug is found and fixed, the more money is saved in customer support costs, not to mention the technical analysis. There is usually a 30x cost factor in fixing defects upfront and fixing defects after rollout and implementation.

3)  Acts as a Thumb Rule for Performance Checks

Since APIs act as bridges between different systems and data tables with complex processing, testing APIs gives an idea of overall performance and response times. If it is not satisfactory, then tweaks need to be made to correct the same.

The testing of APIs by itself can be automated using multiple toolsets and libraries. In the era of CI/CD where incremental code changes are made and deployed continuously to ensure quicker delivery, automated testing of APIs saves a lot of time and money. The automation suite thus created can be seamlessly ‘plugged-in’ when making any integration or deployment and thus save the huge human effort so involved.

Why Grhombustech?

Grhombustech is a leader in offering API automation testing services. As a leading software development company in USA, we bring passion and purpose to every activity. We are also a leading EdTech company in USA and cyber security companies in USA.

Our team of experts serves clients across Europe, UK, USA, Middle East. Committed to nourishing long-term relationships with them, we are dedicated to ensuring an uninterrupted flow of delivery all the time. GRhombus Technologies Private Limited is a subsidiary of GRhombus Consulting.

For additional details, please contact us.

How to Hunt for Threats in a Changing Digital Landscape?

The Internet has revolutionized human interactions and business. However, along with the ease, what has risen is the unpredictability of the entire ecosystem. While rapid technology changes open new doors and opportunities, what is true is that there is also a chance for catastrophic situations to break out if threats are not properly analyzed and mitigated.

What is Threat Intelligence?

Threat intelligence is a collective term used for the process of collecting and analyzing information from various sources regarding cybersecurity threats and using the same to formulate strategies to minimize and mitigate any identified risks.

GRhombustech, among the top penetration testing companies in UK and among the best cyber security companies in India, has put together some tips on how to hunt for threats in a changing digital landscape.

1)   Have a Proactive and Collaborative Approach

Always assume that the company’s data is at risk, even if nothing untoward is noticed. With this mindset, if any digital interaction or customer requirement is analyzed, it helps one get a better hang of things and raise appropriate questions early in the engagement process.

A collaborative approach across different wings of the organization is the key to success. In the case of large organizations with a global footprint, there is often the inadvertent development of silos mainly because of operational and time zone differences, among others. The easiest method will be to bring all stakeholders on a common platform so that proactive threat analysis is conducted and actionable insights are implemented at the earliest. This will prevent any gaps from arising or loops from being exploited.

2)   Look Outside the Firewall

With the increasing use of BOYD, endpoint protection becomes really important. This is something we have discussed in our previous blogs (hyperlink to the endpoint security blog). Hence, an analysis from an all-around perspective is the best approach to take to mitigate threats. This includes any touchpoint like cloud accounts, servers, websites, etc. While it is no doubt that firewalls will continue to play a major role in ensuring perimeter security, one needs to broaden the scope and look at all touchpoints that connect to the Internet, both within and outside the defined perimeter.

3)   Be Data-Driven

The use of datasets like WHOIS data, SSL certificates, network logs, and passive DNS can be valuable in analyzing any perceived suspicious activity and attacks. While nefarious actors are plenty, they will still leave some sort of a digital footprint before and after they execute an attack. As an example, WHOIS data can be used to analyze ownership records. This can then be used to pinpoint suspicious patterns or compile an attack timeline using domain registration or expiration periods. It also helps in the case of identifying compromised hosts and any domains that may have been hijacked.

Another interesting area of study can be host pairs wherein re-directions to website pages are compromised. Artificial intelligence and machine learning can be used to automate and analyze the large amounts of data collected. But this will require some investment and skilled resources to drive the same.

4)   Participate in Forums

Threats are constantly evolving, and hence, it is always useful to be a part of security forums and discussions. Being a part of this larger group also widens one’s exposure and builds on existing knowledge. Common problems in threat hunting like false leads and alarms, handling of unconnected systems, and other cases can also be discussed in these areas openly.

Why Grhombustech?

Grhombustech is a leader in offering cyber security solutions and is a trusted information security partner for leading companies in Europe and USA. We take pride in customizing security programs per customer needs and offering flexible and elegant solutions. Our experts deliver detailed analysis and documentation along with comprehensive mitigation and testing solutions at every step.

Apart from cybersecurity, we are also a leading software development company in UK. Established in 2014, GRhombustech has delivery centers in India at Hyderabad, Chennai, and Bengaluru, and partner offices located in the USA and the Netherlands.

For additional details, please contact us.

What are the Tips to Successfully Implement EdTech?

Youth and children today have rich exposure and a sound sense of technology from a very young age. It is hence only natural that this technology finds a natural fit in mainstream education. The COVID pandemic has already shown how technology can help minimize disruption to everyday work and life and achieve a healthier balance. Even while schools and colleges have undertaken remote classes, coaching and exams, the full potential is yet to be reached or achieved. EdTech is the process of technology implementation in classrooms and includes but is not limited to the use of software and hardware tools to improve learning outcomes.

Below are some of the tips for the successful implementation of an EdTech project

1. Ensure buy-in

Before an EdTech project is implemented, it is necessary to achieve buy-in from all related stakeholders. Goals for implementing the project should be clear and stakeholders for supplying requirements, validating the setup and finally making decisions must be identified.

It is important to prepare teachers, students and other related stakeholders regarding the benefits of the proposed implementation and be realistic on the possibilities and opportunities. Involving the right people at every step will ensure that the implementation is very smooth.

2. Identify the Tools and Product Options

EdTech is a huge subject and not all concepts can be applied in all cases. Hence, it is important to identify the right tools and product options to offer a best-fit solution for the case. Collaborative working and sharing of technology expertise while understanding the existing pain points is the first step to take. This will also impact the pricing and associated negotiations on the same.

3. Pay Attention to User Training

The various users need to be properly trained in all aspects of the EdTech solution. The training materials supplied must be comprehensive and there may also be an extended hand-holding period for the same. EdTech companies and their trainers must be patient with the end audience as all individuals may not have high levels of comfort with technology or sufficient technology literacy. Hence, user training must be planned well, implemented in phases and there must be constant feedback and support. This will ensure that the end-users get more comfortable with the solution gradually and ultimately result in successful project implementation.

4. Share Progress Periodically

Oftentimes, the initial enthusiasm is lost if the project updates and progress is not shared. While it is important to ensure completion on time, it is also important in the specific case of EdTech projects to keep the larger set of stakeholders like teachers and students informed on key aspects so that they feel involved and become part of the change. Involving only the top levels of management will give a sense that something is being thrust and the pushback may derail the project at a later stage entirely.

5. Pilot the Project

Piloting the project is critical to ensure success. Sometimes, the project may be piloted to the entire institution or some specific subset of individuals. It is also important to keep an open mind and learn from the feedback and mistakes in the pilot to ensure successful final implementation, roll out and sign off.

6. Be Data Driven

It is important to show the change that has happened, and this is only possible with a pre-assessment, data collection and a post-assessment. Data is the best support and hence, one must be data-driven in approach. It is the only way to showcase project success and convince all stakeholders that they have been part of real change.

Why Grhombustech?

Grhombustech is a leader in offering Edtech solutions and is among the leading software development companies in UK. We take pride in delivering custom and best-fit solutions. Perceptive and collaborative, we offer an exceptional experience at every engagement touchpoint.

Apart from Edtech, we are also among the leading cyber security companies in UK. Established in 2014, GRhombustech has delivery centres in India at Hyderabad, Chennai and Bengaluru along with partner offices located in the USA and the Netherlands.

For additional details, please contact us.

What is the concept of Endpoint Detection and Response (EDR)?

While many companies are looking to bring employees back to the office with the easing of the COVID pandemic, it is pertinent to note that it is a gradual process. It is no doubt that a hybrid concept of partially working from home is here to stay. Hence, the concept of endpoint security will continue to remain critical when considering the overall cyber security of an organization.

What is Endpoint Detection and Response?

The end device used by employees to connect to a business network like a mobile phone, laptop, or any other device is an endpoint. The concept of monitoring these endpoints in an automated and real-time fashion, collecting data based on the same, and delivering a threat response mechanism is endpoint detection and response.

The other term used for Endpoint Detection and Response (EDR) is Endpoint Threat Detection and Response (ETDR).

There are five basic principles around which this works

1)     Monitor endpoints actively and collect data from any activity that is flagged as a threat.

2)     Analyse data and study for patterns

3)     Go in for automated responses to identify all threats and go on to either remove or contain them

4)     Deliver auto-notifications to security staff regarding the threat

5)     Look for other suspicious activities by utilizing various analyses and forensic tools

From the above, it is evident that the best way to secure a digital perimeter is by the sound implementation of an EDR solution.

Why is Endpoint Detection and Response Important?

EDR is important as the workforce has shifted to be fluid and mobile. The trend is here to stay, and hence, the number of endpoint devices connecting to a business network has drastically increased. This in itself is a security challenge.

Further, any malicious executables must be detected and neutralized, data theft must be prevented, script execution must be controlled, malware attacks and any compromise on the endpoint device must not shift to the network.

So from all the above aspects, as well as preventing larger cases like zero-day attacks, endpoint detection and response is extremely important.

What are the various methods of Endpoint Detection and Response?

An EDR response depends on the organization’s requirements, product capability, and expected sensitivity. It is always better to go in for an integrated EDR solution rather than have a variety of endpoint security solutions. Further, multiple standalone tools may work from different perspectives, and thus decision-making may not be facilitated.

Some of the different components of an EDR system are

1)     Central Hub

All data is collected and analyzed in a central hub. Alerts are also sent from this hub to the relevant stakeholders, and any response is coordinated from here.

2)     Data Collection Agents

These listening posts in various areas collect data, monitor the same, and keep an eye on data transfer limits, among others.

3)     Response Automation

Any threat that is recognized as an automated response based on preset configurations. The data pattern is also studied to trigger such an action.

4)     Analytical and Forensic Tools

In the case of new threats that do not match existing configurations or when there is a need for real-time analytics of threats, such tools are a great help in overcoming challenges. From the perspective of future-proofing an organization also, such tools play an important role and help in analyzing the anomalies and vulnerabilities better.

What makes GRhombustech Unique?

Grhombustech is among the leading cyber security companies in US and among the top cyber security companies in UAE. With over 200 employees and a footprint of serving clients across the Middle East, US, and Europe, we are dedicated to ensuring an uninterrupted flow of delivery and service all the time.

GRhombus has also established itself as a pioneer in data visualization, IoT testing, Salesforce development, and cloud testing.

For more details, contact us!

What are the Top Areas to Focus in Achieving Good Endpoint Security?

With an explosion in the use of personal devices and the COVID pandemic adding to the pandemonium, the line between what is allowed at work and the BOYD (bring your own device to work) concept has become very thin.

Further, many companies like Microsoft deliver mobile-friendly apps and versions of the same software. When balanced against the convenience of work and quick response expected, organizations have to make a trade-off in security, albeit grudgingly!

Endpoint security refers to the end-user devices like tablets, laptops, desktops and mobile devices that connect to the business network. Looking at the latest series of attacks on various companies and networks, it becomes evident that a centralized security solution alone is neither all-encompassing nor enough. Endpoint protection is now one of the key areas as it is a readily identified threat and an easy vulnerability in any condition.

GRhombustech, among the leading cyber security companies in India, has compiled a list of some of the top areas to focus on endpoint security. It is to be noted that this is just a general list and is not comprehensive in any manner. For specific cases and discussions, the readers can contact us.

1. Awareness creation

Yes. People are the biggest assets, and constant reminders, awareness drives and poster campaigns on cyber security will help achieve an incident-free workplace. Not all employees are on the same level or carry the same mindset. Hence the constant reiteration of concepts by various creative means is required.

2. Antivirus solutions

Antivirus solutions are still a strong and dependable bulwark against any kind of local threat to devices, including malware infections. Files can be scanned against threat intelligence databases, and antivirus companies constantly deliver product updates and monitor the Internet ecosystem.

However, an antivirus is not a standalone security solution in itself and are not very useful in the case of advanced attacks or threats.  But when combined suitably with other means of protection, it is a good choice.

3. Endpoint detection and response (EDR)

Being proactive is the key in cybersecurity, and EDR offers an excellent detection-mitigation model compliant with the principles of modern cybersecurity. EDR solutions give granular visibility and help monitor any files entering the various endpoints in a business. Further, proactive alerts to various teams in suspected and potential cases help nip any evil in the bud!

4. Application control

In the age of cloud computing, many businesses use third-party applications for various activities. Controlling application permissions, controlling what rights they are entitled to, identifying and vetting applications before installing are all some of the methods to ensure security. A ready list of white-listed, black and greylisted applications is also useful, and organizations can monitor based on the same. 

5. Encryption

If data is encrypted in the endpoint, even if there is any known or unknown compromise, the data will remain safe. Provisions are made to ensure that any data transferred to and from the endpoint device is secured.

6. Sandboxing

Sandboxing refers to the concept of having an isolated and secure digital environment. Here, potential threats can be observed. Further, a sandbox is usually an exact replica of the typical end-user system, and hence, the behaviour observed will be authentic. With this solution, the IT team has a powerful tool to access the threat and vulnerability before it strikes.

7. IoT Security

Many IoT devices have default passwords and settings for user and connection ease. However, that by itself is a vulnerability. By ensuring that software updates and patches are rolled out regularly, changing passwords and other associated maintenance activities, IoT devices can also be secured and another gateway for compromise blocked.

Why GRhombustech?

GRhombustech is a leading custom software development in the UK and among the reputed cyber security companies in the UK. Driven by passion, we have key partnerships with companies across the globe in different areas and thus have the capability to offer all-around solutions to customers. Our speciality lies in delivering tailor-made solutions for organizations, and we take pride in our collaborative approach and holistic thinking.

Our team of experts serve clients across Europe, UK, USA, Middle East, and we cherish our long-term relationships with them built on values, engaging solutions and trust. GRhombus Technologies Private Limited is a subsidiary of GRhombus Consulting.

Have some security needs or questions? Contact us now!

Why is Endpoint Security Important and Challenges in Maintaining Endpoint Security?

With the Internet ruling our lives, the security of devices and information transfer across the Internet is of paramount importance. Even a minute opening or weakness is enough for cybercriminals to make a breach, and the results can be disastrous. In a business scenario, especially with remote working picking up during the COVID pandemic times, cyber security has become all the more important.

What is an Endpoint?

Employees use various devices to connect to a business network. These may include but not be limited to laptops, tablets, IoT devices, etc. These devices are called endpoints. From a process, cyber security, and business perspective, every device is a potential risk since it offers a path for cybercriminals to steal data.

According to research by the Ponemon Institute, in 2020, the average cost of endpoint attacks has increased from $7.1 million to $8.94 million, and attack frequency has also increased.

Why is Endpoint Security Important?

Endpoint security is important because it is needed to prevent the following

1)     Loss of productivity

Any loss in individual, departmental, or team productivity translates to lost revenue. This will have a direct impact on the top and bottom lines of organizations. Further, there is always the feeling of insecurity even after things are set back to normal and additional resources may be required to monitor and prevent an endpoint attack.

2)     System downtime

Total downtime is the worst that can happen to organizations, crippling their services and operations. Further, a security compromise can also lead to missed deadlines.

3)     Reputation Loss

Any security compromise or cyber attack can have a hugely adverse effect on brand value and reputation. Further, with a background of cyber-attack, any acquisition of new clients also becomes a challenge.

4)     Legal cost

Any security compromise or data breach can open up Pandora’s box. Depending on the contract terms and conditions, there may be penalties, legal action from clients, and even regulatory oversight and intervention.

The below are some of the challenges in maintaining endpoint security include but are not limited to

5)     Remote Working

With the pandemic setting the tone for remote working, there is no doubt that it is here to stay. Hence, one cannot completely prevent employees from accessing business networks through various devices. However, what can be done is to educate employees and also ensure strong protection of devices and networks, as well as limit the number of devices.

6)     Applications

The various tools and applications used themselves can be an avenue for cyber-attacks. Before onboarding various essential or non-essential tools, it is important to judge what these tools are capable of and how they operate. Many of these tools freely communicate backend data to their own servers and have provisions to analyze and utilize it.

7)     Overall visibility

A company can have multiple avenues to access its networks and multiple touchpoints to interact with other third parties and services. Sometimes, work locations and employees may be spread across various geographies and time zones. Considering the above, it is difficult to bring overall perspective and visibility to any endpoint. Sometimes, some malware may be present undetected in the network and suddenly spring a surprise. Such cases have also been recorded.

8)     Shortage of Skilled Personnel

Cyber security is a specialized field and requires a good understanding of all aspects of a business. It is rapidly evolving and requires personnel to update themselves on various aspects continuously. Since this is a niche field, the availability of skilled and experienced resources is also a challenge. It is only by a combination of the right tools and competent people that any organization can successfully maintain high levels of cyber security.

What makes GRhombustech Unique?

Grhombustech is among the top pen testing companies in the UK and brings the ability to offer custom security solutions to any organization. With advanced analysis tools, mapping, testing, and documentation, we deliver a comprehensive solution to any project.  Our team of experts serves clients across Europe, UK, USA, Middle East, and we are committed to nourishing long-term relationships with them. GRhombus has also established itself as a pioneer in data visualization, IoT testing, Salesforce development, and cloud testing.

Advantages and Disadvantages of Different IoT Protocols

IoT is the concept wherein physical objects and devices exchange data and communicate with one another through the Internet or various networks. To have an excellent user experience, it is important that the data communication be seamless and fast.

Understanding different protocols, their advantages, and their limitations are vital to building a great product or solution. GRhombustech, a leading company offering IoT testing services in India, has compiled a list of basic protocols used in IoT and analyzed their advantages and disadvantages in detail. The main real-time protocols used in IoT today are

  1. XMPP
  2. CoAP and
  3. MQTT

The advantages and disadvantages of them are

XMPP

XMPP is an acronym for eXtensible Messaging and Presence Protocol. It is a TCP communication protocol based on XML.

Advantages

  1. Can be used in publish-subscribe systems because of the XML base.
  2. It includes presence information and contact list maintenance.
  3. It is open and decentralized in nature.
  4. Different aspects are highly customizable per individual user needs and requirements.
  5. It is easy to own an XMPP server and hence API operators can create their own network of devices.
  6. Security can be customized and enhanced based on specific needs and requirements as the XMPP server can be isolated behind secure protocols.
  7. Short messages are used and communication is fast.
  8. It allows servers based on different architectures to communicate.
  9. It is a stable protocol.

Disadvantages

  1. This is a lack of end-to-end encryption.
  2. There is no way to make sure that messages are delivered. The quality of Service (QoS) mechanism is not there.
  3. XML content transports asynchronously and there is a possibility of the server overloading.

CoAP

CoAP is an acronym for Constrained Application Protocol (CoAP). It was developed to allow communication over the Internet using UDP instead of TCP and thus benefit resource-constrained devices. CoAP is a simple request/response protocol and follows the client/server model.

Advantages

  1. The packet size used is very small thus maximizing the use of memory efficiency and allowing for faster communication.
  2. Since it operates over UDP, devices can sleep for extended periods and wake up quickly. This in turn helps to save battery and optimize power usage.
  3. CoAP allows for asynchronous message exchanges.
  4. Sensor nodes can send their messages to a multicast group.
  5. Offers simple proxy and caching capabilities.

Disadvantages

  1. It is a one-to-one protocol, and any broadcast capabilities are not inherent to the protocol.
  2. The publish-subscribe message queue is lacking.
  3. It is not an encrypted protocol.
  4. In the case of Network Address Translation devices being used, CoAP can have problems since the IP can be a dynamic IP.
  5. CoAP is also an evolving and maturing standard.

MQTT

MQTT is an acronym for Message Queue Telemetry Transport and is a publish-subscribe messaging protocol. It was again built with resource-constrained devices in mind.

Advantages

  1. It is capable of many-to-many broadcasts.
  2. Supports publish-subscribe messaging queue.
  3. This protocol is light in weight and offers efficient data transmission
  4. MQTT offers reduced network bandwidth in communication.

Disadvantages

  1. The number of times devices can be put to sleep is limited. For such cases where the device sleeps more, MQTT-S, which works with UDP instead of TCP needs to be used.
  2. There is no encryption in the base protocol.
  3. Any custom security at the application level is difficult and will require significant work.

Why GRhombustech?

GRhombustech is a leading software development company in USA and has the best IoT testing experts in the business. From smart devices to technology stacks, we have end-to-end capabilities in the IoT domain.

We are led by a dedicated and experienced team and take pride in offering cutting-edge solutions to any business challenge. We have partnered with leading brands and names from different countries like Cynergy of Isreal, uPonder Labs USA, etc. We have delivery centers in different locations in India and partner offices in the USA and Nethelands.

For any additional queries or business needs, feel free to contact us!

An Analysis of the Salesforce Lightning Platform

Salesforce has emerged as a key player in the cloud software segment and a leader in CRM (customer relationship management solutions). The Salesforce ecosystem is used by some of the most admired brands around the world to deliver personalised customer service and exceed expectations. The company is headquartered in San Francisco and has revenues exceeding 21 billion US dollars in 2021.

What is Salesforce Lightning?

Lightning is a Platform as a Service (PAAS) designed to offer powerfully transformative yet elegant solutions. Imagine you are a business user without much or any programming experience who want to create enterprise apps. Salesforce Lightning fills this space by empowering such users to create enterprise apps and customisations with simple drag and drop features.

What Makes Lightning Unique?

Some of the top features that make Salesforce Lightning unique are

  • Forward-thinking Application

Lightning is among the leading CRMs in the market and comes with several advanced features over the Classic suite. Over 150+ additional features are available, making this a robust and unique platform. It helps to keep all communication and campaign details in one space and allows efficient tracking of statuses, thereby ensuring that nothing is missed.

  • Mobile Ready

The application is mobile-ready in all ways and thus offers excellent flexibility. Further, any customizations made are also immediately available in the mobile version.

  • MS Outlook Syncing

Salesforce and Microsoft have joined hands on a partnership. Thus, one can attain and use the best benefits and features of both ecosystems (Salesforce and Office 365). One can access Lightning directly from Outlook and also sync the accounts. This leads to a huge increase in productivity.

  • Artificial Intelligence Tools

The Einstein tool in Lightning helps analyse future trends and pick patterns in customer interactions, including buying patterns and other trends. With AI, recommendations and outcomes are presented to sales reps, thereby helping make more informed decisions. Data can be brought in from different sources and synced together. This gives the complete picture of the business, thereby ensuring that the decision is holistic and any cause-and-effect principles can be easily seen. Even if the data volume is high, it can be easily worked on, and key business questions answered like the outcome, contributing factors, suggestions and improvements.

  • Dashboards

Dashboards are intuitive, and reports are easy to generate. Further, the user experience has been designed to make them easy to navigate, edit and obtain the information sought without too much effort in sorting or drilling down into reports.

  • Lighting App Builder

The Lightning App Builder is a point-and-click tool that makes it easy to create custom pages for the Salesforce mobile app and Lightning Experience. Thus, all data can be accessed from a single location, and various components can be used to develop business-specific apps. The custom components and apps developed on this platform can be reused extensively in other areas as need be.

  • Voice Calls and Snap-Ins

Lightning facilitates voice calls within the app, and thus, one can reach out to clients directly. This functionality is available on the mobile, as well as the desktop versions. With the Lightning snap-ins, service agents can reach out to the clients right where they are and offer a custom and personalised service.

  • Sales Path

The sales path is well laid out and provides guidance and recommendations to sales representatives. Thus, there is good mapping, whether a fresh lead or a lead that is about to be closed. This empowers logical decision making and overall team success. There is also the Kanban view (similar to the Kanban board used in project management), which provides an easy visual summary of records and thus helps to identify and manage opportunities better. The Kanban can also be used as a workspace in itself, and users can create tasks directly related to the opportunity, among other actions.

Why GRhombus?

GRhombustech brings deep insight into Salesforce products and solutions and offers unmatched Salesforce CRM customisation and Salesforce CRM testing possibilities for best-fit solutions. Established in 2014, GRhombustech also offers web, mobile and cloud-based applications with a responsive design that suits specific business needs in different verticals. With delivery centres in India, partner offices in USA and Netherlands and clients across the world, the company is truly global in operations.

Have some questions or business needs? Contact us now!

How Does Monitoring the Dark Web Help Assess Cyber Risks?

With increasing cyber-attacks and the world having become a global village due to the power of the Internet, organizations must make the correct steps in ensuring safety and security of all human and organizational assets. Thus, a reactive role in cyber security will not be useful and a proactive approach is the need of the hour.

The dark web is that part of the Internet that is accessible by special browsers and software. What the major search engines display is only information on the surface, aptly called the surface web. The dark web is basically the ‘wild-wild west’ of the Internet.

Given the depth and anonymity of the dark web, there are multiple nefarious players in this domain. So close monitoring of the dark web can help in identifying and mitigating threats early, look for trends and developments and ensure a future-proof system.

Some Ways to Access Cyber Risks by Monitoring the Dark Web are

1.Proactive detection of third-party breaches

Proactive monitoring helps to identify third-party attacks and breaches. This can help set the expectations and also ensure that you engage with the correct vendors, suppliers and clients.

2.Helps identify data leaks

By analysing data dumps, one can check for data leaks. Further analysis will reveal what the type of data is and the sensitivity associated with the same. Ideally, strong processes should be in place to prevent any data leak from any touchpoint. But a monitoring at the tail end will add a factor of safety before things get out of hand.

3. Mitigate evolving threats

Threats are constantly evolving and mitigating them is the surest way to success. By spending time in analysing the dark web and studying the various methods cyber criminals employ, one can liaise with the correct internal and external stakeholders, thereby ensuring advance risk analysis, mitigation and protection strategies.

Some of the ways to prevent information leaks in an organization are

  1. Training and awareness sessions for all employees and stakeholders
  2. Implementing strong password and IT policies.
  3. Regulation of the use of external devices and BOYD.
  4. Reducing visibility of operations to external parties
  5. Securing networks with firewalls, anti-virus and other measures

What makes Grhombustech unique?

Grhombustech, among the leading cyber security companies in India, offers innovative and customisable cyber security solutions for an organization of any scale and size. With a thorough analysis, practical solutions and implementation strategies, we ensure that all loops and gaps are covered. With detailed reporting and testing methods and matchless customer support, we ensure that organizations can focus on the business while the security and related aspects are monitored and maintained.

Apart from cyber security, GRhombus also offers services in Data Visualization, IoT Testing, Salesforce Development and Cloud Testing. Powered by 200+ employees and a strong management team, we bring the capability to take on any challenge and execute with perfection.

For more details, contact us.

A Detailed Analysis of the Advantages of Edtech for Students

Since the advent of personal computing, education has been powerfully transformed. EdTech is the new emerging frontier with unlimited possibilities. EdTech, short for “education technology” refers to the use of computers, educational material and tools, online courses and computer programs to provide a method of learning and training for students and faculty members. In a corporate environment, the same concept is used for training employees at various levels and in different functions.

Grhombustech, a leading software development company in UK, is a leading player in the edtech sector in UK. The below are some of the key advantages of EdTech for students per our analysis.

1. Student Engagement

Students need to be actively engaged in classroom sessions to facilitate learning. When there is a distraction in class, the attention span reduces and learning is affected. With the use of EdTech tools learning can be made more immersive with more interactive and collaborative sessions. Further, IR and VR tools can be integrated to deliver a complete learning solution.

2. Breaks Barriers

EdTech because of its online nature has a universal appeal and can break barriers. Imagine a student in Africa wanting to learn the latest in a course or undertaking some distance education courses in a university. EdTech ensures that no lesson or concept is missed out and that students gain a complete understanding. Further, there is 24 × 7 × 365 access to learning meaning that time zone are also not a constraint. Digital literacy is promoted by the use of EdTech and this is a key skill for individuals as they move on to work.

3. Resource Availability

EdTech is not about video or audio lectures alone. It is an integrated platform with notes, animations and anything in between. Thus, the possibilities and features of an EdTech platform are numerous. Thus, every student can choose what resource helps them to understand the concepts best. This means that whatever be the learning curve or capacity of the student, there is always a tool available to help them climb the ladder of success.

4. Economic Benefit

By shifting online, the cost of gaining knowledge is reduced to a fraction of what it is to attend a university for the same course. Further, there is no travel involved and all the study materials are available and so are the staff. Thus, anyone can afford to gain knowledge and the required certifications without burning a hole in the pocket!

5. Progress Tracking

With EdTech, it is now possible to the track progress of students across various domains. Thus, the individual strength and weaknesses of students can be more easily analysed and quantified. This can then be led to tailoring the course, offering counseling in the weak areas or even undertaking specialization, as the case may be. All this is now facilitated by data and real-time analysis.

Why Grohombustech?

GRhombus Technologies, among the leading EdTech companies in UK, is a pioneer in this segment with rich exposure since 2014. Our insightful work and key implementation expertise have delivered significant success in EdTech and our customers include reputed names like the Ghent University, Belgium and the American Chemistry Teachers Association (ACCT).

Interested in pushing the frontiers of technology for learning and progress? Contact us now!